Gurgaon, Haryana

Your Preferred Partner

Keeping you for more Opportunity

Customer service, Technical support, Support service., Interactive Voice Response (IVR)
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Tele-sales, Lead Generation, Market Research, Survey calls
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Backend Services

Business Process Out Sourcing

At DayToday, our Business Process Out Sourcing (BPO) services are focused towards delivering outstanding results for our clients.

We adapt our outsourcing services to cater to the specific needs of your business and assist you in achieving your business goals. You also get the advantage of cost-effective services that span backoffice solutions, customer care outsourcing, Outbound, Sales, Digital Marketing and Information technology.

1. BPO Services

We at Daytoday offer specialized BPO services to our clients. The clients can reduce their operational overheads by outsourcing. The outsourced activity will be performed by trained executives and manager to deliver the best to our clients.

Inbound includes services like answering phone calls of your customer, query resolution, inbound sales and many more. Some inbound support offerings are:

  1. Customer Support Services
  2. Inbound Sales
  3. Cross/Up Selling
  4. Appointment Setting service

Telemarketing services we promote or sell your product over a call. It includes B2B and B2C telemarketing services.

Some of the major offerings are:

  1. Outbound telemarketing Services
  2. B2B telemarketing services
  3. B2C telemarketing services 

In Outbound Services our offerings include service such as Telemarketing service, Order confirmation, Sales calls and product marketing calls and many more as per your requirement.

  1. Some Outbound support offerings are:
  2. Telemarketing services
  3. Lead Generation
  4. Debt collections
  5. Order Confirmation

No one wants to miss a single customer who visits your website. We at DayToday Technologies take care of this and try to connect with your customers via online chat or email.

Chat services is used by various online portals to provide support to their customers and in present time best way to save time and effort, in online era it is taking over to to call support.

  1. Some services of our services are:
  2. Email support
  3. Chat support
  4. Ticket resolution service   

Manage fluctuating inbound, outbound, sales, service, and omnichannel interactions – and do it affordably.

Greater scalability

Efficiently scale, so you can manage call volume and shift agents to new channels.

Cost efficient

Only pay for the services you need. No capital investments. No expensive hardware systems.

Easy set up

Avoid time-intensive set-ups that premise-based systems require because we’re on the cloud.

Simple integration

Easily integrate CXone with your existing phone, PBX, and customer CRM solutions.

Simple integration

Easily integrate CXone with your existing phone, PBX, and customer CRM solutions.

Proactive outbound calling

Have them at hello with outbound solutions that increases conversion rates and satisfaction.

2. Market Research and Survey Services

As a outsourcing company, Daytoday offers a full suite of market research and survey operations and data analytics solutions to our clients.

Survey data entry and survey processing services are the two prime activities outsourced by the global industries. Being the renowned offshore service provider of survey process outsourcing, we ensure to present the output in a tabulated format, easing the decision making and research functions.

We work on your Needs

  • Creating the best questionnaire through our survey designing measures
  • Strategizing the means of the information collected through our survey setup
  • Collection of survey data
  • Survey scanning services
  • Converting the data into electronic format via OCR, ICR, or OMR
  • Offering the tailored reports such as frequency analysis, and much more
  • Survey data entry for meeting the purpose of healthcare survey analysis and employee survey performance
  • Well-customized survey reports
  1. Designing survey
  2. Survey setup
  3. Data collection
  4. Survey analysis
  5. Generating survey reports
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